Support

Contact

Email forrest@qqai.ai. We usually reply within two business days.

Moving to a new phone

In the app, open Settings and tap "Back up all data". Save the file to iCloud Drive or Files. On the new phone, tap "Restore from backup" and pick that file. Receipt photos are kept in the app's folder in the Files app (On My iPhone) and can be copied separately.

Automatic backups

Before every export, the app saves a backup in its folder in the Files app. The latest 30 are kept.

Restoring a purchase

Open Settings in the app and tap "Restore purchases". Use the same Apple ID you bought Pro with.

Cancelling the yearly plan

Open the iPhone Settings app, tap your name, then Subscriptions. Your records stay readable and exportable after the plan ends.

How the numbers are worked out

See the guides and the vehicle expense calculator. Every rule links to the CRA or Revenu Québec page it comes from. The app is a record-keeping tool, not tax advice, and is not affiliated with the CRA or Revenu Québec.